Sunday, December 30, 2012

CNNGo.com

CNNGo.com


The joy of the towel elephant: Hospitality loves and hates

Posted: 29 Dec 2012 10:10 AM PST

Sometimes the travel industry gets it right, sometimes it leaves us with a pillow chocolate stuck to our face
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In many ways our relationship with the hospitality industry is like a fledgling romance.

Sometimes, it pulls some smooth moves, everything just clicks and we walk hand in hand into the sunset. 

But just as often, its fumbling advances leave us feeling cheap, embarrassed and more than a little concerned about an itchy rash.

So, in the interest of seeing this relationship through its growing pains, here are a few hints about what we'd like to see more of -- and less of -- if the hospitality industry hopes to get us past first base.

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